Customer Case Studies
See how businesses use NIQE AI to automate conversations, capture more leads, and scale faster.
Restaurant
Graze Craze Restaurant
Problem: During peak hours, staff struggled to manage incoming calls while assisting in-store customers, resulting in missed calls, delayed responses, and a diminished customer experience.
Solution: Graze Craze implemented niqe.ai’s Automate AI Call Recipients Agent to handle incoming calls automatically.
- Reduced missed calls significantly
- Faster response time for customer inquiries
- Improved customer experience during peak hours
Gym
Fitness First Gym
Problem: Fitness First Gym receives a large number of daily text inquiries through SMS, WhatsApp, and website chat related to membership plans, pricing, class schedules, and trial sessions.
Solution: Fitness First Gym implemented niqe.ai’s Automate Text AI Agent to instantly respond to incoming text-based inquiries.
- Instant response to all text inquiries
- Higher lead engagement and follow-up rate
- Reduced manual workload for front-desk staff
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